Fireplace identification worksheet
Record the clues our team needs without taking anything apart. Appearance alone does not identify an appliance.
What does it burn?
Tick one. A realistic flame or a masonry surround can be misleading.
- Wood
- Gas
- Electric
- Not sure
Clues to record
Use the manual or a model label only where you can read it without opening anything.
- Manual or paperwork
- Model label
- Visible controls
Photographs to take
Leave panels, glass, guards, wiring and gas connections untouched.
- The whole opening
- Exterior controls
- Any label visible without opening or removing a component
Keep uncertainty visible
If you cannot identify the system, choose “Not sure” in the request form. Our team confirms the appliance and the service scope with you before any repair work begins.
About this worksheet
Fuel, visible controls and any model information you can reach are clues, not an identification. When you are unsure, the honest answer is “Not sure”, and that is enough to request help.
Talk to us about your own chimney.
Tell our team what you notice and choose a preferred appointment. We will confirm the service details with you.
Request an estimateA request does not confirm an appointment.